Page 87 - Anales RADE vol I n 1

TABLE 8
VARIABLES AND INDICATORS FOR CRITICAL INTANGIBLE 2

CRITICAL
INTANGIBLE VARIABLES MAIN INDICATORS % HC EC RC

% Employees that have received
Common culture formation in corporate values.

and identity % New employees that had welcome 100%

plan.

% Employees that have identification 75%

STRENGTHEN with the organization.
INTERNAL
COMUNICATION % Employees that were in the strategic 75%
AND COMMON plan conferences.
CULTURE No Internal publications that were sent to 75%
Corporate the employees. (Journal, bulletins, etc.)
communication. No access per month per employee to 100%

Intranet. (Specific webs with special
information for employees).

No Transversal and Inter.-departmental 75%
Inter.-area teams and committees.
Communication. % Employees with access to working 100%

group software. (group ware, lots, etc.).

% Critical process with studies group or 75%
practical communities associated.
Knowledge % Employees that belong to studies 75%
transfer. groups or practical communities.

No reports per month put in the Intranet 75%
for studies groups and practical
communities..

ICT for Annual investment for employee in ICT. 75%

communication. Level of satisfaction with the ICT. 75%

87| A case study on spanish electrical utilities